Contact

Let's talk.

Whether you have a question about a kit, need help with an order, or just want to say hi — we're here.

General Inquiries
contact@exoaudio.com
Partnerships, press, collaborations
Customer Support
support@exoaudio.com
Orders, downloads, technical issues

FAQ

All kits are delivered as high-quality 24-bit WAV files, compatible with every major DAW — Ableton, FL Studio, Logic Pro, Pro Tools, Studio One, and more.
Yes — 100% royalty-free. Once you purchase a kit, you can use those sounds in unlimited tracks on any platform without additional fees or credits required.
Absolutely. All kits include a full commercial license for released music, sync placements, ads, and film. The only restriction is reselling or redistributing the raw sample files.
After checkout you'll receive an email with a secure download link. All purchases are also saved permanently in your Exo Audio account dashboard — accessible anytime, no expiry.
Due to the digital nature of our products, we can't offer refunds on downloaded kits. However, if you experience any technical issues — corrupted files, failed downloads — contact support within 30 days.